Disappointment with PG teams handling of the "Remove ProtonVPN" post

What an odd strawman.

To be clear, my issues are not so much with the time it took as the attitude of staff toward it. Like…

Ignoring requests for an updated for weeks

Not taking any time to actually read the thread and getting well-established and oft repeated facts straight before either asking for the information when it’s already been provided or outright stating falsehoods

(Note that the link above is for a clearly entirely unrelated issue)

Or insinuating that the support in this thread for removing ProtonVPN is due to brigading

To finally, long after the community has spent countless hours of their own time discussing and testing and confirming the issue, only have decisions be made by staff members acting entirely unilaterally

The community was ignored because a few members of staff disagreed with the clear consensus, and rather than engaging in the discussion, the community was sidelined and finally nearly shut down.


And now[1] they are continuing to sideline the community by imposing a 4 hour slow mode that doesn’t apply to themselves while they continue to post falsehoods in the pursuit of stopping the removal that we were led to believe was already in motion. This behavior is frankly gross.

Nowhere in that article does it say that pf is going away. The reasoning behind their guidance is stated clearly

the PF rules you install might clash with those installed by:

  • The user
  • macOS system services, either now or in the future
  • Other third-party products

This is also the case with iptables rules on Linux and I’m sure VPN app developers can handle those potential issues. If they don’t want to, they shouldn’t claim to have a functional kill switch on macOS.

This issue has been reported to Proton. They don’t care, and continue to push marketing that is false and portrays their product as if it doesn’t have this issue.

Let’s just recommend anything then. Get rid of the minimum criteria entirely.

I don’t see why VPN providers are expected to just follow Apple’s advice if it makes their products inferior considering there’s been no indication pf is actually going away.

Microsoft also wants you to use UWP on Windows. Many continue to use Win32 because UWP does not provide what they need, and it isn’t going to be removed any time soon.

Cite this if you are going to assert it please. I can not find any statement by Apple that they are planning to remove pf. It would be crazy if they did considering it’s what their own system services rely on under the hood.

You continue to fail to understand the issue. Read the thread.

I am giving up. PG staff clearly have some reason causing them to look for any reason to keep Proton recommended. No other company would receive this treatment and we all know it. Why? I genuinely am at a loss. As I’ve said before, it’s their site, so fine, let them do what they want. I just wish they’d stop pretending they care about the community’s input while doing so.


  1. they seem to have reduced it very recently but it was 4 hours when I wrote this ↩︎