Is it okay to @ staff if I want their input on something?

A while ago, I asked a question about what protections the security levels in the Tor and Mullvad browsers provide in practice, and I didn’t get a definitive answer. I think this is an important question that should get input from someone who ostensibly knows what they’re talking about, but I don’t want to overstep boundaries in order to get it answered.

I already looked in the community guidelines but couldn’t find anything.