I think you are conflating integrating AI into products without user wanting it to giving users choice to use it or not (which Proton would be doing if they had given Unlimited users access as a part of their growing products suite).
Albeit, now that I think about it - it does make sense to not include only in that it gives users the choice to decide whether they want to increase their subscription process or not (if they are in fact not going to give Unlimited users any Lumo Plus access).
I guess to further clarify what I mean is that Google, Microsoft, etc integrate it into the cost of the subscription, they still allow you to choose if you want to use it or not. You donāt get an option to not include it in the cost of the subscription tho.
No they did not. It was and is part of their core suite of tools they offer starting with their Unlimited Plans and upward with Duo and other business plans.
Well, its logical to assume what Jordan did. And I agree with that assessment.
Simplelogin is an outlier then. Because if you get Proton Pass or even Unlimited, you get Simplelogin Premium included in it. Not sure if its included in Mail Plus too though but wonāt be surprised. So, there is some fragmentation in offerings from Proton indeed. Its because of Simplelogin is why I too had the expectation of getting something of Standard Notes and Lumo Plus. But I suppose Unlimited only applies their core suite of tools - as listed on the website when you see all thatās included.
If Lumo is indeed kept outside the Unlimited plan, I can understand the reasoning. Some users may not want to pay for an AI assistant they donāt intend to use. But in that case, Proton should have clearly communicated this decision. The name āUnlimitedā creates an expectation that all Proton services are included, including Lumo Plus. Without a clear explanation, it feels inconsistent and risks undermining user trust. Transparency about how Proton defines ācoreā vs. āadditionalā services would really help here
Yes, this seems important to discuss now that we have two brand new Proton services: Lumo and Proton Authenticator. It is unclear what makes Lumo an additional service rather than a core service, outside from the discussion of cost. It seems that Lumo is the first/only Proton-developed additional service. I wonder if this is true?
Lumo refuses to answer what āadvanced modelsā I would get if I buy subscription, but Proton said they use EU-made open-source models, so Iām sure it still be way worse than other chatbots available today.
Proton can compete with Google in emails to some extent, but I donāt see how they can compete with Google or any other big LLM provider, it takes so much resources and advances in this field are so rapid, it always be too late too little, Iām afraid.