We do have a 6-month inactivity policy for free accounts, but if you login regularly (more than once every 6 months) this will not be an issue. We do disclose this policy during the signup process as seen in the screenshot below:
Despite this policy, it is possible to recover these lost email addresses, just not any content which may have been in the account.
If a person had been paying for a Tutanota sub, and they dropped down to free. Is there still a six month timer?
I am aware now, but learned the hard way. This is not something youâd remember as a non frequent user. I donât really understand the policy. Just trying to warn others as for me this one time banner wasnât enough.
If you are not going to use an account for several months or even a year, why do you create it? If you want to keep your account alive, just login once a month, it is not hard, right?
Because I used it with other people using Tuta. Thatâs the only way to have e2ee with their mailadresses.
Normally I use Proton.
Also I do not like your tone of voice and donât feel like I should have to explain my use case to you.
That example is not shady at all, they just adhered to the local laws.
You have no choice but to follow a lawful court order, thatâs how the law works in a democracy.
Thatâs why I said that countries in âeyesâ for such services is shady, unfortunately
What is wrong with my tone? I am simply asking the reason. Proton has one year of inactivity time to delete your account and Tuta has six months of time. If you are not going to log in for that amount time, then why do you even need an account?
Account might be free, but you are still using a resource on the provider.
You can pay for one month for Proton and (as they promise) never be deleted
Yep. It is written on their page. At the end they are a business and they need to gain money.
This case had nothing to do with âx eyesâ though AFAIK.
It was initiated by German state police, they wanted access to a specific userâs account(s).
Ok, where is guarantee that you wonât be suspected sometime? Proton is under Swiss law so it is way harder to do such things (it is possible, but harder)
Irrelevant. In Germany a judge has to decide in these matters and when a judge oversteps or decides badly youâll have to go through the instances to get the verdict overthrown.
Very unpleasant, but thatâs they way it works in most countries.
At least it is harder with Proton because they donât have to adhere with EU or US laws. Court order must come from Swiss authorities.
But, let it be either Tuta or Proton, if they are totally encrypted as they, then in theory no one should be able to read emails which are stored on their servers, but sent emails are another topic.
I asked them via support ticket just now. I hope they will assign someone here too.
Thank you very much! Hope so 
What makes Swiss law better than German?
Both Tuta 1 and Proton 2 release regular transparency reports. And they both regularly comply with court orders to hand over data.
If you use end to end encryption as recommended here then anything that they do hand over is uselss to the authorities.
You may want to see this thread: Cock.li safe? - #20 by dngray
