Recovery Method for Proton Account (Mail)

Privacy Questions
1

Hello,

I’ve stated using Proton Mail recently. I’ve set up my account with my Gmail address, which is my login identifier and also my account recovery email. I want to move away from Gmail, but I do not know what recovery mail to use, since my proton email address is my main now. Furthermore, I do not want to use my phone as a recovery method because it feels less secure. Is it even useful to have a recovery address/more secure? Do you know any way to solve this situation?

Thank you very much.

2

Don’t have a recovery address or a phone number.

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3

I also do not utilize any specific form of recovery. Naturally, this approach is contingent upon your individual circumstances.

Have you considered employing a recovery phrase and securely storing it offline, provided that your threat level permits such a measure?

4

You can only use an email address or a phone number for account recovery.

5

Sorry, I mistook account recovery with data recovery.

6

You can recover both account and data without setting a phone or email. I just tested on my Proton test account and was able to recover both my password account and my data without providing a phone number or email.

I used the recovery phrase option which does both account and data.

There are four methods of account recovery.

Account recovery: Reset your password using one of the following four options:

  • Recovery email: If you’ve provided an email address, we can send a message to that address so you can reset your password.
  • Recovery phone number: If you’ve given us a mobile phone number, we can send you a text to reset your password.
  • Recovery phrase: If you’ve enabled your recovery phrase, you’ll be able to enter your 12-word phrase to reset your password.
  • Device-based recovery: If you enable data device recovery, Proton will store an encrypted backup keychain as a file in your browser’s web storage(new window)(new window).

There are 3 methods of data recovery.

Data recovery: Recover your emails and other encrypted files using one of the following two options:

  • Recovery phrase: If you’ve enabled your recovery phrase, you’ll be able to use it to restore your emails and other encrypted data.
  • Recovery file: If you’ve downloaded a recovery file, you can upload it to restore your emails and data.
  • Device-based recovery: If you forget your Proton password and need to reset it, the next time you sign in on a trusted device using your new password, full access to your Proton Account will be restored.

Additional Source: Set account recovery methods in case you forget your Proton password | Proton

@jonah - Your previous concerns on this may have been addressed. I no longer see a similarly described notification to set an email / phone after creating a recovery phrase. It’s a much easier shade of blue :slight_smile:

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