That sounds strange. What are you seeing exactly? Because from what I know with that info you should be able to unlock it yourself.
I do I just am locked out by sentinel and no one is responding for days
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Tag @Son. Also try to write to contact@proton.me
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About the issue that you mentioned, can you please send me the ticket ID for the customer support ticket so I can check with the customer support team?
Currently we don’t recommend to use Proton Pass as the only place to store the 2FA code for your Proton account as you’ll need it to log into Pass. In the future, we plan to work on a way to use Pass as a “trusted device” so you don’t need another 2FA authenticator just for your Proton account.
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So Proton Pass will become this authenticator? Am I right?
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Yes it can be used as a MFA for your Proton account so you don’t need a separate 2FA app just for your Proton account. In any case it’s still recommended to store your account recovery code somewhere safe.
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2 posts were split to a new topic: Proton Pass autofill does not save passwords automatically
4 posts were split to a new topic: Proton Pass vault limitation