I am running into an issue where even after I have uninstalled proton drive it still shows up in file explorer.
The more concerning bit is there appears to be a cache of my drive from the last time I used the desktop app that, as long as you were logged into my Windows user account, access requires no password or authentication.
Has anyone else run into this issue? Has anyone found a solution?
After some searches I do see some regedit solutions on Reddit but, I typically do not follow random regedit advice off Reddit.
I did send in a support issue to Proton as well and am awaiting an answer.
EDIT: Proton sent me UnregisterAllOnDemandSyncRoots.exe to try and remove all registry entries which did not work. I have never seen helpdesk support send a user an executable file before, so that was a bit odd. I am hoping they will send me an official list of which entries need to be removed.
I haven’t had this issue with Proton Drive, but then again I haven’t tried to remove it yet. I did however have the same issue with Tresorit, when I tried to remove that, in which case as I recall I had to search the registry for keys related to this until I managed to remove the correct ones. I’ll never try to install that ever again after that experience - nothing is worse than software that won’t properly clean itself up when you remove it.
I’d maybe start with simply opening regedit and start searching for string “Proton” or “Proton Drive”. As the drive is displayed in the File Explorer, it has to get the display name from somewhere, and it’s usually stored in the registry somewhere. Might also be an idea to search for the path of the actual folder storing the content if you can still double-click on it and it takes you to the files (should be somewhere under your user folder, it’s possible to set the location in the settings of the app).
I agree, I just don’t see the need to screw around in the registry blindly, when I can just let proton support figure it out and give me official instructions.
My hope with this thread was that either someone already got those instructions and could just tell me or that there was a more simple solutions, like maybe I missed some sort of option on the uninstaller.