It is something that we could perhaps improve on. There is currently a lot of grey area. The forum and community really give us a lot of external insights, with the voting system letting us poll how popular something is. While we put a very heavy importance on the community consensus, it is mostly up to the team to decide what comes and goes, where more heavy decisons require more votes, but less important things, like fixing typo’s or updating some stats like how many servers a vpn has, require less.
A reason why it has never really been written out is that policies can be gamed, and the team really wants to be able to veto decisions in cases like skiff, where something technically checks all the boxes, but still feels off.
In anycase, I do think it is time that we try to think out a transparent policy were we do clearly lay out the policy for addition and removal, where we still maintain a veto.