English is not my native language. Therefore, if my speech seems aggressive, arrogant, or obscure, I ask you to forgive me.
When I created the account I received the marketing emails containing what I believe are tracking links from Sendgrid. This frightened me, because my own private and secure encrypted email provider, at first contact, sent me a marketing with opening-click tracking.
For me, it is āokayā to receive marketing about the product, as long as my click IS NOT tracked in any way.
See, the product offers protection against tracking external content (image), but sent me a tracking āpixelā.
Iāll check it out soon. In any case, in the first place, Skiff must ask for permission to send the marketing emails, rather than offering a opt-out option.
Preferably without suspicious link in the images, or overlapping some button related to another Skiff product, which is being shown within the email.
Another point I want to address is this tracking protection and blocking external content. I searched the site, despite this, I did not find enough information.
What happens when I activate the automatic loading of external content? What does the proxy protect me from, exactly? Does it take out tracking content, such as Proton, and hides my IP address? What security do I have when not blocking the loading of external content, when I received an image with tracking from Skiff?
I want to reiterate that I am a lay user, without technical knowledge, but concerned with security and privacy on the internet. Therefore, it is impossible for me to follow his advice, unfortunately. And I didnāt find any information accessible on the site about how this proxy works.
I did the research without being connected in an active session on my account in order to test what a possible future customer would see. But even in active session, when searching for the proxy, the information was insufficient for me.
As a customer, I would like to see something similar to that, direct information about how the resource works.
Finally, I found this. How does it work? What data is sent - and where is it sent? What is the source of leaks? This resource needs transparency.
Finally, a possible request for appeal: Plans for universities, schools, non-profit institutions, and others.
I believe there is some potential for gain in this, whether itās marketing, users, or money.
As a user, a remark. While the discussion here was useful for product improvement, manifestations like that in the Notesnook post can be harmful to the companyās image. I was able to read before she was hidden by moderation.
Andrew Milich, you did a good job of keeping this post alive. However, in the case of the Skiff Page, the requirement is simpler to be met - and simply was not, and the product could already be approved.
Other than that, I leave my thanks for the improvement in the product. I want there to be other private product options and Skiff has my vote in every way. Thank you for your willingness to improve the product by listening to feedback from members of this forum.
Given the removal of this criterion, with votes from other members of the Privacy Guides team, I believe there are few obstacles for Skiff Mail to finally be recommended as a private service. Good news! Good news!
