Optery has changed their approach.
AI Processing Policy Update
We’ve been carefully considering feedback following Thursday’s update regarding the use of AI processing technology for creating Removals Reports.
We remain committed to extending our product leadership through industry-leading innovation, but in retrospect we should have released the new AI Processing feature as “opt in” rather than “opt out”. In our eagerness to provide the benefits of this new feature, we overlooked the fact that many of our customers have significant concerns with AI, and with companies such as OpenAI. We sincerely apologize for this mistake.
In the early hours this morning we reverted all accounts back to “Internal Processing” for Removals Reports, and going forward all customers must manually opt in to “AI Processing” from their Account page. We believe this approach strikes the right balance between those customers who prefer AI Processing with those who do not.
Our Help Desk articles on AI Processing and Internal Processing have been updated with this new policy.
Below is a summary:
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If you would like to opt in to AI Processing for your Removals Reports, please navigate to the Removals Reports Preferences section of your Account page.
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If you would like to opt out of AI Processing for your Removals Reports, no action is required as all users were reverted back to Internal Processing this morning.
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AI Processing is for the Processing of Removals Reports for Extended and Ultimate plan customers only. Core and Free Basic customers are not eligible at this time.
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AI Processing provides greater accuracy, and has the added benefit of providing highly intelligent feedback for identifying exposed profiles, thereby also increasing removals effectiveness, which is Optery’s ultimate purpose.
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Optery does not provide any screenshots or any data for training AI models, and after a Removals Report is created with AI Processing, all screenshots and accompanying data are immediately deleted from OpenAI.
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Internal Processing provides a closed environment inside Optery’s proprietary systems for processing Removals Reports and does not utilize third-party systems such as OpenAI. The tradeoff is reduced accuracy and removals effectiveness as compared to AI Processing.
Our customers are at the center of everything we do at Optery. We value the trust you place in us when signing up for our services, and we take that responsibility and your expectations very seriously.
This is a required policy update sent to all Optery account holders, which is why you are receiving this message even if you have previously opted out of marketing and promotional emails.