Currently, Proton’s kill switch documentation is incorrect, which seems fairly severe: [image] Remove ProtonVPN Proton still says that “the [killswitch] feature does protect you while switching servers with Proton VPN” which indeed remains demonstrably untrue on macOS. While this is no longer a t…

Just an update, currently at minimum I think nobody disagrees that update: Warning about Proton kill switch on macOS by jonaharagon · Pull Request #3205 · privacyguides/privacyguides.org · GitHub should definitely be done, so I’m merging that PR in the interest of updating our site quickly. However…

[image] jonah: Do we want to take stronger action against Proton for this? Maybe make a letter to Proton as the PG community and ask they rephrase themselves. Not sure how much weight we pull, but it may be worth a shot.

The fact that a company with that much money at their disposal can’t fix the known issues with their VPN is disturbing. The fact that they purposefully advertise capabilities they know they don’t have is even more disturbing. I think we should delist them, and/or move them to a note at the bottom of…

Personally I think its better process wise to err on enforcing criteria and removing tools that dont meet them. Unlike the killswitch debate there really isn’t any extenuating circumstance to point too, that makes sense to keep Proton and warrant disregarding the criteria. Especially when we alread…

I agree, but in this case strictly speaking it’s no longer against our criteria, even if it’s still a problem we have with them. Unless we think it is against our marketing criteria at https://www.privacyguides.org/en/vpn/#marketing which I guess is exactly what I’m asking in this thread. The inter…

To clarify my point then, to me its clearly making a false guarantee which i think is one of the things the marketing criteria supposed to be a guard rail against. Its hard for me to give them the benefit of the doubt as, like I said previously, they have been caught being deceptive before.

[image] jonah: Do we want to take stronger action against Proton for this? What options would be available other than: The proposed note within the recommendation Delisting Would it be a PSA (or call to action) similar to: A Flaw With the Security Level Slider in Tor Browser - Privacy Guid…

Given they have repearedly marketing themselves and making bold marketing materials that they are not actuallly living up to, I think their marketing team does need to know the community pushback. Their products are mostly fine, but not their marketing.

I think it would be better to get a reply from official Proton member. False marketing is also illegal. If Proton really wants to stay in PG as a recommended VPN, they should clarify the concerns and misconceptions. We can wait here in PG forums for an official reply (which can take a long time), o…

[image] jonah: Do we want to take stronger action against Proton for this? I would highly suggest customers of Proton report this. Put some effort into the report, as in steps-to-reproduce so they know its a widespread issue. If you can provide screenshots/logs where possible.

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How should we handle Proton's misleading marketing?

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How should we handle Proton's misleading marketing?

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