The chief executive of Co-op has confirmed that all 6.5 million of its members had their data stolen in a cyber-attack on the retailer in April.
“I’m devastated that information was taken. I’m also devastated by the impact that it took on our colleagues as well as they tried to contain all of this,” Shirine Khoury-Haq told BBC Breakfast in her first public interview since the hack.
“There was no financial data, no transaction data but it was names and addresses and contact information that was lost,” she added.
Meanwhile, four people who were arrested a week ago by police investigating the cyber-attacks that caused havoc at M&S and the Co-op have all been bailed.
Ms Khoury-Haq said that she was “incredibly sorry” for the attack and that it was “personal” to her because of the impact that it had on her colleagues.
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Companies view cyber security as a cost of doing business. Only when shit happens do they then decide to invest in it, if much at all. We need regulations on some baseline expectations..
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